TX2550 M4 Drives not detected

PRIMERGY, SPARC Enterprise Server, PRIMEFLEX, PRIMEPower, BS2000

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Thomsonibus
Posts: 2
Joined: Wed Jul 03, 2019 17:25
Product(s): TX2550M4

TX2550 M4 Drives not detected

Postby Thomsonibus » Thu Jul 04, 2019 9:19

Hello all,
I've recently bought a tx2550 m4 (T2554SC020IN) and 4 sas hdd (S26361-F5550-L130)
When i boot the server and going in bios setup, the embedded lsi software raid controller does'nt see any drive. Also the drive have no ligths (just a brief blink at startup)
Is there a compatibility issue between this server and this kind of drives ?
Anyone have an idea ?
Thanks in advance for your expertise.

me@work
Posts: 951
Joined: Thu Jun 22, 2006 15:32
Product(s): Scaleo Pi2662, Primergy

Re: TX2550 M4 Drives not detected

Postby me@work » Sun Jul 07, 2019 10:36

Isn't the onboard/embedded controller SATA-capable only?
Did you configure an additional SAS RAID controller during order, and will find the disks on that controller's configuration utility?
While SAS controllers mostly can drive SATA devices, SATA controllers can't drive SAS devices.

Did you try firing up the system booting the ServerView Installation Manager DVD, and checked its hardware inventory report?

Thomsonibus
Posts: 2
Joined: Wed Jul 03, 2019 17:25
Product(s): TX2550M4

Re: TX2550 M4 Drives not detected

Postby Thomsonibus » Fri Jul 12, 2019 9:52

Thanks me@work . Indeed the onboard controller just drive sata drives... I'll order an extra one.
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