I'm having a problem remotely connecting to a server via Video Redirection. When I click on the Video Redirection (JWS) link, it prompts me to open or save the avr.jnlp file. I click on open, which prompts me to choose a program. I say okay to Java (TM) Web Start Launcher and then say run to the security question. I'm finally at the iRMC S2/S3 advanced Video Redirection window, and that's where I'm having a problem. I'm getting a prompt to enter a password. I've tried the password used login to ServerView and I've tried the default admin password and neither works. If someone can help with: where and how can that password be set, or how can the password prompt be disabled or bypassed? I do not have physical access to the server, but that can be arranged if necessary. Thanks in advance.
PRIMERGY RX300 S7
Firmware Version: 6.53A (Base: V4.10A6P4)
Firmware Date: Jun 28 2012 - 07:16:51
Firmware Running: Low Firmware Image
Hardware Version: 3 Chip ID: 25 22 30 34 54 4E 4E
SDRR Version: 3.23 ID 0316 RX300S7