Primergy TX200 continuously reboots

PRIMERGY, SPARC Enterprise Server, PRIMEFLEX, PRIMEPower, BS2000

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yand_ua
Posts: 5
Joined: Tue Jun 08, 2021 20:34
Product(s): Primergy TX200 S7

Primergy TX200 continuously reboots

Postby yand_ua » Sun Jun 13, 2021 20:02

Was playing setting in different GPUs into server without any problems and one day it happened...
Server loops in reboots after like 5 seconds. BIOS jumper allows single start, but screen remains black, i.e nothing seems to work. After this single "start" server again loops in reboots.
iRMC says "processor detected->OK->green", but no CPU model, no speed, no cores/threads.
RAM module state says "configuration unknown" for all slots - both populated and empty. I have 2 types of CPUs and memory - all shows same behaviour and all were working fine before.
iRMC component status says all components are green.
Tried to empty up all PCI slots, resetting BIOS jumper, changing CPU and memory.
Will appreciate any help.

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Ask Fujitsu
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Joined: Fri Aug 02, 2019 10:02
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Re: Primergy TX200 continuously reboots

Postby Ask Fujitsu » Mon Jun 14, 2021 11:14

Hello,

We will contact our team and come back to you once we have more information about your request.
Please bear with us in the meantime.

Thank you in advance

Ask Fujitsu - Forum team

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Ask Fujitsu
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Re: Primergy TX200 continuously reboots

Postby Ask Fujitsu » Mon Jun 14, 2021 13:25

Dear yand_ua

Our team suggested that you send us the logs of this server maybe a primecollect (attached document) to user.forum@ts.fujitsu.com.


Or to the user can also try to reset the Bios (reflash) to the newest version same with Irmc
Can also try to start the server with on memory dimm 1a and 1 cpu. If this won't help I guess the mainboard has damage.

All needed software and manuals can be found on https://support.ts.fujitsu.com/

Kind regards,
Ask Fujitsu - Forum team

yand_ua
Posts: 5
Joined: Tue Jun 08, 2021 20:34
Product(s): Primergy TX200 S7

Re: Primergy TX200 continuously reboots

Postby yand_ua » Wed Jun 16, 2021 19:26

Well, PrimeCollect is supposed to run from working OS, so it was not an option for me.
irmc was sucessfully upgraded, but not BIOS - which I suspect is a verdict for my case.
Anyway, thank for help!


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