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[STORAGEBIRD 35EV821] Connecting, but not useable.

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[STORAGEBIRD 35EV821] Connecting, but not useable.

Postby bakatje on Thu Oct 09, 2008 13:55

When I connect my STORAGEBIRD 35EV821 my PC says a new device connected, and when I check the harddisk list in BIOS my STORAGEBIRD 35EV821's on the list. But when the PC boots, I just can't find the disk, it's not in explorer/my Computer.

Does anyone know what the problem might be?

Thanks in advance.
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby bakatje on Thu Oct 09, 2008 18:40

Solved. :!:
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby mirco on Fri Oct 17, 2008 20:09

same proble in my vista how do you solve this problem thank you for reply mirco
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby lorenz75 on Tue Oct 28, 2008 9:37

Same problem to me, using XP: how did you solve? Please reply.
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby Alexander FTS on Tue Oct 28, 2008 19:59

Hello,

we found out that some USB cables could be faulty. If possible, check another USB cable from another device (e.g. your printer).

Rgds,
Alexander
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby Gorrax on Sat Nov 15, 2008 19:41

I used a different cable, which works with my other external HD however it still doesnt work.

I cannot get to it in my Explorer however there is a Mass Storage device for me to eject, however there is no Drive letter assigned to it.

I am running XP.

Thanks,

-Gijsbert
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby Alexander FTS on Sun Nov 16, 2008 12:59

Please have a look into Windows Disk Management: Is the external disk available?

Regards,
Alexander
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby kamalalvi on Tue Nov 18, 2008 22:09

Hello Alexander,

The disk is available under the windows disk management, but it does not give the option of configuring the drive or assigning it a drive letter. What should be done for this issue?

Kamal
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby kamalalvi on Wed Nov 19, 2008 17:35

Hi Alexander,

The device is actually not visible under Computer Management. The PC does detect the USB Storage Device, but fails to do anything else. Any suggestions except returning it?

Kamal
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby Alexander FTS on Wed Nov 26, 2008 21:57

Sorry for the delay.

The only thing you could do is to disassemble the device (only two screws) to check the Harddisk on your Computer´s internal SATA port, if available.

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Alexander
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby gustavo5105 on Tue Feb 17, 2009 19:23

Hi
My HD was formatted and when I connect it my computer can no longer read the HD. Is there a place where I can download the "run" that existed before I format it?
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby Alexander FTS on Thu Feb 26, 2009 11:34

Hi,

the Harddisk is just formatted (FAT32) when delivered.
Please check the device manager and the disc mangement in Windows.

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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby mediams on Fri May 15, 2009 17:21

bakatje wrote:When I connect my STORAGEBIRD 35EV821 my PC says a new device connected, and when I check the harddisk list in BIOS my STORAGEBIRD 35EV821's on the list. But when the PC boots, I just can't find the disk, it's not in explorer/my Computer.

Does anyone know what the problem might be?

Thanks in advance.

The same problem. OS Windows XP SP3. help help help
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Re: [STORAGEBIRD 35EV821] Connecting, but not useable.

Postby Konstantinos on Sun Jan 10, 2010 13:54

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