We kindly advise you to contact our subsidiary companies directly responsible for the support of our scanners – they will properly assist you and point you in the right direction. Find the information below.
Scanner subsidiaries according to each region: https://www.fujitsu.com/global/support/ ... ts/#europe
Scanners - Telephone Hotline Support Numbers:https://www.fujitsu.com/uk/support/prod ... tline.html
Hope this information could be helpful.
In case you need further assistance please let us know again.
Ask Fujitsu - Forum team