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by StudioMusician
Fri Feb 15, 2008 11:42
Forum: AMILO Notebook
Topic: SERIOUS PERFORMANCE PROBLEM Mx43x - Lagging Issue
Replies: 1369
Views: 1508809

Re:

Borkar wrote:I'll remember that.


Hi Borkar, did you ever the problem resolved, or take it to the courts?

For sure I'll never buy or recommend a Fujitsu product ever again. The company is shoddy, a complete bodge job. Nothing more than thieves.
by StudioMusician
Fri Nov 30, 2007 15:19
Forum: AMILO Notebook
Topic: [Amilo M] Graphics hardware fault with M3438G
Replies: 2
Views: 1796

Really sorry to hear you're having the same problem I had. Currently I personally know of 35 people that have experienced the same hardware fault from Fujitsu with this laptop, both in warranty (if you're the supposed 'lucky' :roll: ones) and, much worse, out of warranty. I was quoted £100 (collect/...
by StudioMusician
Wed Aug 01, 2007 16:13
Forum: AMILO Notebook
Topic: [M3438] SEVERE graphics hardware fault !!
Replies: 49
Views: 54429

Re: Reply from FS UK

Here's the curt reply I got, despite the history of this problem posted (and referred to) on this board: "Sean, I presume it worked OK during the warranty period of 1 year. We will still repair outside the warranty period, but as it outside warranty this will chargeable. To arrange a out of wa...
by StudioMusician
Fri Jul 27, 2007 19:01
Forum: AMILO Notebook
Topic: SERIOUS PERFORMANCE PROBLEM Mx43x - Lagging Issue
Replies: 1369
Views: 1508809

Re:

The problem I still have is that sometimes my screen are all stripes. I tried to install the latest driver from ATI, but it won't install on my laptop. Anyone sugestions? Like this? http://www.gobo.dsl.pipex.com/Fujitsu-M3438G/WindowsJitter1.jpg If so, see here.... http://forum.ts.fujitsu.com/forum...
by StudioMusician
Thu Jun 28, 2007 23:33
Forum: AMILO Notebook
Topic: [M3438] SEVERE graphics hardware fault !!
Replies: 49
Views: 54429

I think the more people that ring up Fujitsu with this problem, the more Fujitsu will be aware that the problem exists from a much larger perspective. I'm sure they have already repaired countless M3438Gs with this defect already. When I rang them up in late January, because my laptop was (literally...
by StudioMusician
Thu Jun 28, 2007 11:40
Forum: AMILO Notebook
Topic: [Amilo M] Copyright symbol on keyboard?
Replies: 3
Views: 2957

I haven't seen a copyright symbol on a keyboard before, however you might need to either press the Function key (if there is one), or enable Numeric Lock (if the key is placed on the virtual keypad). I normally do it by pressing Numeric Lock, then holding down the left Alt key while typing 0169 on t...
by StudioMusician
Wed Jun 27, 2007 20:09
Forum: AMILO Notebook
Topic: [M3438] SEVERE graphics hardware fault !!
Replies: 49
Views: 54429

(continued..) The stumbling blocks I found were: 1) The retailers tend to imply that they do not know of the Sale of Goods law (as it's little known) and thus immediately repel it... 2) They then have to be convinced of it by Trading Standards contacting them (on your behalf) and, thus.... 3) Tend t...
by StudioMusician
Wed Jun 27, 2007 20:03
Forum: AMILO Notebook
Topic: [M3438] SEVERE graphics hardware fault !!
Replies: 49
Views: 54429

Final Result: After consulting and gathering legal information I finally threatened my retailer (http://www.LaptopsDirect.co.uk) with court action and a fine, and they instead decided to give me a partial refund settlement out of court, given that I've had good use out of it for 15 months (fair enou...
by StudioMusician
Tue May 29, 2007 15:04
Forum: AMILO Notebook
Topic: [M3438] SEVERE graphics hardware fault !!
Replies: 49
Views: 54429

Just a quick update: Sent mine back to the retailer last week, and armed with the new info from M0rt (thank you!) which clearly shows it's a VGA graphics card and thermal module fault and NOT mis-use i'm hoping they take it seriously this time or they'll have a lawsuit to contend with. Wasn't chuffe...
by StudioMusician
Fri May 18, 2007 13:20
Forum: AMILO Notebook
Topic: [M3438] SEVERE graphics hardware fault !!
Replies: 49
Views: 54429

Finally received the laptop back from Laptops Direct in the exact (unusable) state it was sent to them, and they included a report stating: ...no hardware fault found, however due to the nature of the reported fault I would think it to be deemed as wear and tear due to the notebook having worked per...
by StudioMusician
Fri Apr 27, 2007 14:39
Forum: AMILO Notebook
Topic: [M3438] SEVERE graphics hardware fault !!
Replies: 49
Views: 54429

Mine was picked up by courier yesterday for evaluation by the retailers (LaptopsDirect) after Trading Standards had several communications with them. Which is a great first step after so long. Will let you know what happens. Darn, Marcus, that royally sucks! Really hope they sort things out for you....
by StudioMusician
Thu Apr 19, 2007 2:38
Forum: AMILO Notebook
Topic: [M3438] SEVERE graphics hardware fault !!
Replies: 49
Views: 54429

Hi Don, am still no further in getting the darn laptop fixed or diagnosing the problem. It's been out of action for four months now and I'm desperate to get it fixed, but seeing as this is obviously an inherent problem with this laptop model (you are the 6th person I've heard of with the exact same ...
by StudioMusician
Wed Feb 21, 2007 15:39
Forum: AMILO Notebook
Topic: [M3438] SEVERE graphics hardware fault !!
Replies: 49
Views: 54429

Thanks for posting back. It's of relief that I am not alone with the problem, but it's not great that it's a common one. It has to be some sort of inherent serious hardware defect with this particular laptop. Where are you guys based? Where did you buy your laptops? I'm based in the UK, and bought m...
by StudioMusician
Mon Feb 19, 2007 17:01
Forum: AMILO Notebook
Topic: [M3438] SEVERE graphics hardware fault !!
Replies: 49
Views: 54429

Hi, did your computer also have the jumbled DOS text, too? And replacing the graphics card cured this? If so, it appears I'm not alone and that this is an inherent defect with this laptop. Like you, I rang Fujitsu UK warranty help desk, giving them my serial number which allowed them to obtain all o...

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