The ubcd http://www.ultimatebootcd.com/ has memtest86 & hard disk tools. It depends on the hard drive manufacturer as to what you need. But ubcd has several tests. You need to burn it as an iso file. & your laptop needs to boot from cd. Thanks that looks a very useful tool but as stated abo...

i would still try the hard disk & memory tests. As yo0u know replacing a hard disk or ram is fairly easy. Cool, I'll have look for memtest86. Can you recommend a hard disk test utility? Also my DVD/CD drive does n't work with either DVD or CD whether it be audio or a data/software disk. After l...

Ok, what can be wrong? Probably hardware, try a hard disk test utility, & try memtest86. Then there is only the motherboard. If its the motherboard. Could you repair it? The error message was reported after running Fujitsus' own HDD test software, unfortunately they don't provide a help file or...

Thanks bubblegum but I was hoping perhaps it was a common fault and someone who had experienced it could advise me.

Don't like the idea of hanging on the telephone at 60p/min, maybe be the only solution in the end though.

ATB

Bump

Messages still in the Outbox mean that the message has not yet been read by the person that you have sent it to.. So really it seems that FSC are very clever people. Regards, Matt It's not very clever not looking at their forums where their customers discuss their issues! Or perhaps they do and jus...

Does that in anyway justify Fujitsu's charges?

Thanks Davie.

So UK customers are discriminated against, there must be a relavant law for that, good customer support eh!

60p/min for telephone out of warranty support!!!

As a long standing member of the consumers association it's time for a visit to their website me thinks.

Anyone know what the maximum size external or internal hard drive my laptop will recognize?

I have Xp home Ed. Sp2 and will have the latest BIOS update installed.

Anyone else having this problem? I emailed Birgit, was told that the problem was solved and asked to re-submit. Did so and still have the PM in my Outbox. It's hard to believe that a company like FSC should have IT problems like this and others of a similar nature, or maybe my perceptions of the com...

Anyone used this facility? There was no option for residents of one of the UK countries in the "country" drop down menu, not even UK or Gt. Britain! I chose USA simply because it's an English speaking country. I submitted a query a few days ago and was presented with a blank screen! No &qu...

Anyone used the contact form for technical help and how long does it take for them to respond?

I've got one or two issues with my 4 year old laptop. The HD has seen some hard graft in that time and the laptop in the main has been relatively issue free (it has switched off a few times owing to overheating..... I think?). As this model has a reasonable spec. and I don't use it for memory or sto...

after carring out Fujitsus' hard disk diagnostic test today as a result of experiencing a number of blue screens.

Have n't been able to find any info. on the main site.

Anyone.........?

Thanks

I've stupidly never had a back up policy, mind you I've never had anything crucial to store. On the first occasion after I got my machine restarted I copied some stuff to a couple of USB sticks. I'll obtain a USB HDD before attempting to start it up again and copy the disk if possible. I'm stuck if ...